If you receive a text message regarding your debit card being locked and it asks you to call 808-855-6332--it is NOT our fraud department. Please do NOT call them and please do NOT give them any of your information. 

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What should I do if my wallet is lost or stolen?

If your wallet has been lost or stolen, take the following actions:

  • Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and Trans Union: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
  • Notify the SSN national fraud hotline at 1-800-269-0271.
  • Cancel your credit cards. 
  • File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.
  • Contact your local office.

 

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